Weekly overdues produced for Infants (emails and print outs) Juniors (email to students) weekly and other borrowers (parents, externals, secondary)
Termly overdue reminders to Teachers - one week before end of term
Reminders of "what you have out" to parents, externals, secondary one week before end of term
Leavers (parents & students) sent final overdue notice two weeks before end of term saying that in one week we will be handing over the invoice to finance after which time we may not be able to accept returns.
Details of leavers with outstanding books sent to finance one week before leaving
Teacher leavers - what you have out at one and two weeks before they are scheduled to leave
Check on the spreadsheet for schedule & wording
Periodically sending lists of all checked out to all patrons
Mark leavers as LEFT2016 - delete after 2 years