How does the website work? Is it well-arranged or organized?
- Can you navigate or find your way around the website easily?
- Can you find the information you want easily?
- Does it have a sitemap or search function?
- Are headings and other aids to comprehension used to good effect?
- Does it have graphics/images that help you understand the information?
- Does it use a font size that is easy for you to skim-read?
